Protecting Your Privacy at HM Custom Packaging
HM Custom Packaging is committed to maintaining the privacy and confidentiality of our customers. We do not share, sell, or disclose any personal information to third parties, except where necessary to process and deliver your orders. We prioritize the security and privacy of your data, ensuring it is handled with care.
Information Collection
HM Custom Packaging is the sole owner of the information collected through this website. We gather information from users at various points on our site to improve our services and enhance your experience.
Registration
To use HM Custom Packaging services, users must complete the registration form. During registration, users are required to provide their name and email address. This information is used to communicate with users about our products and services, even if no order has been placed.
Order
When placing an order, we collect personal information such as your name, email address, shipping address, and payment details (e.g., credit card number, expiration date). This data is essential for processing orders and ensuring that your transaction is completed securely. If we encounter any issues with processing an order, we will contact you using the provided information.
Cookies
Cookies are small text files stored on your computer that track and store information about your usage of the site. HM Custom Packaging uses persistent cookies to uniquely identify users and link their order information. Our website may not function correctly if cookies are disabled. You can delete or block cookies using your browser settings.
Communications from the Site
Special Offers and Updates
As a registered user, you may receive information about our products, special offers, and newsletters. We respect your privacy and provide an option to opt-out of receiving such communications. If you prefer not to receive future emails, simply send an email to sales@hmcustompackaging.com.
Newsletter
By default, users are subscribed to our newsletter upon registration. If you no longer wish to receive newsletters, you may opt-out by emailing sales@hmcustompackaging.com.
Customer Service
We communicate regularly with customers to provide requested services and update them about the status of their orders. Customer service uses the provided contact information to assist with any issues related to your order.
Legal Disclaimer
Although we take every precaution to protect user privacy, we may disclose personal information if required by law or if we believe such action is necessary to comply with a legal process or judicial order.
Third-Party Intermediaries
We work with third-party shipping companies to deliver orders and a payment processor to handle credit card transactions. These companies do not retain, share, store, or use your personal data for any secondary purposes.
Business Transitions
In the event of a business transition, such as a merger or acquisition, your personal information may be transferred as part of the assets. We will notify you of any changes regarding the use of your personal information, and you will have the option to opt-out.
Choice/Opt-out
We offer users the ability to opt-out of having their personal information used for purposes not directly related to their orders. If you no longer wish to receive promotional emails or newsletters, simply reply with “unsubscribe” in the subject line or email sales@hmcustompackaging.com.
Links to Other Sites
Our website may contain links to other sites. Please be aware that HM Custom Packaging is not responsible for the privacy practices of other sites. We encourage you to read the privacy policies of every website that collects personally identifiable information.
Security
We implement strict security measures to protect your personal information both online and offline. When you submit sensitive information, it is encrypted using SSL encryption, ensuring secure transactions. We also protect your information offline by restricting access to authorized personnel only.
Supplementation of Information
Notification of Changes
If there are any changes to this privacy policy, we will update the policy on our website, ensuring users are informed of what information we collect, how it is used, and under what circumstances, if any, it will be shared. If we decide to use your personal information differently from how it was originally collected, we will notify you via email and offer a choice as to how your information will be used.
If you have opted out of all communications or deleted your account, your personal information will not be used in any new way. Any significant changes to our privacy practices will be posted clearly on our website.
